Updates

Volunteer Reflections: The meaning of patient-centred care

Reflections on surveying seniors living in long-term and volunteering alongside B.C. Seniors Advocate, Isobel Mackenzie

Volunteer Reflections from the Fraser Region

Volunteers sharing why they decided to participate in BC OSA Long-Term Care Survey.

A Heartfelt Interview: Listening in Mandarin

Read about one OSA Volunteer Surveyor who connected with residents while conducting interviews in Mandarin

The Volunteer Experience: Notes from the First Shift

Letter from a Volunteer Surveyor after his first shift.

Training Kicks Off for Volunteer Surveyors

Now offering regular training sessions that equip volunteers with skills necessary to effectively engage with our residents.

Recent News Posts
December 27, 2023
The OPCM Project Team

Meet the team from the B.C. Office of Patient-Centred Measurement.

December 27, 2023
That’s a Wrap! of the 2022/23 OSA Every Voice Counts LTC Resident & Visitor Survey!

Thank you to everyone who supported the 2022/23 OSA LTC Survey Project!

December 27, 2023
What the Surveyor Experience Has Meant to Our Volunteers

Volunteer Surveyors share what interviewing residents and participating in this project has meant to them.