Every Voice Counts

Listening to BC seniors about their experience living in long-term care

Thank You!

A province-wide team of nearly 500 Volunteer Surveyors, collectively contributed over 18,000 hours interviewing over 29,000 residents in 297 care homes across British Columbia.

In 2016/17, we reached out to 27,000 British Columbia seniors and their families to get first-hand feedback on the quality of their care and accommodations.
In 2022/23 BC’s Seniors Advocate honoured the commitment made in 2017 to again give residents and their families a voice five years after the first provincially coordinated survey.
The results of this survey will be published in a report scheduled to be released in November 2023.  The results will allow comparison of results over time, ensure learnings from the pandemic, and allow us to refresh the road map for improvement of the quality of care and services provided to residents and their families in long-term care, ensuring we can all be proud of the care our seniors receive.

See May 2022 News Release: “B.C. Seniors Advocate invites British Columbians to participate in the second landmark survey of people in residential care”; 

See the overall 2017 provincial results here

See 2017 facility-level results here

Learn more about the Survey
A message from BC's Seniors Advocate, Isobel Mackenzie
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