Resources for Volunteer Surveyors

Volunteer Surveyor Manual

This volunteer manual includes everything you need to know about being a Volunteer Surveyor with the BC Office of the Seniors Advocate’s Long Term Care Survey. You will be able to find information about the background of this project, the instruments used to create this survey, the role of volunteers, the interview process (how to conduct an interview), communication strategies, information about safety and infection prevention and control and contact information to project leaders.

Volunteer Surveyor Training Manual

During Your Volunteer Commitment: Using Better Impact

Here are also instructions specifically for volunteers to learn how to sign up for a volunteer shift and how to log your hours.

Signing Up for Shifts

Logging Volunteer Hours

Slides from the Volunteer Surveyor Training Session

This slide deck includes the slides that you were shown in your comprehensive and interactive training sessions for the BC Office of the Seniors Advocate’s long Term Care Survey.

Volunteer Surveyor Training Slides

Volunteer Surveyor Training Materials

These are training materials you will need during your interactive virtual training sessions for the BC Office of the Seniors Advocate’s Long-Term Care Survey.

Volunteer Surveyor Training Materials Package

Volunteer Training Videos

How to Conduct a Structured Interview

This is a video that will cover the essentials of conducting a Structured Interview with our residents. This video will also show you what you need to do as an interviewer when you encounter challenging situations throughout a resident interview.

Communicating with Residents with Dementia

This is a video that was developed with the Alzheimer Society of BC starring Jan Robson. This video provides our Volunteers Surveyors with knowledge and tools to engage with our residents in an effective and appropriate manner.

Infection Prevention and Hand Hygiene During Your Volunteer Commitment

This is a video about hand hygiene and infection prevention and control processes that you need to practice throughout your volunteer commitment. By following these processes you will keep yourself and our residents safe and healthy.