Meet Nilima, a Volunteer Interviewer from White Rock
Nilima has been volunteering with this project since January and has contributed over fifty-five hours of her time engaging with residents in six different care homes across the White Rock and Surrey area.
Nilima graduated from the Bombay University as an Occupational Therapist. As a clinician in physical medicine and rehab, she has worked in acute care hospitals, long term care, and home care in India, the UK, and Canada.
During her career as a clinician, Nilima participated in many initiatives to enhance clinical outcomes for her clients. As a Client Service Manager for ambulatory programs. she developed and implemented quality improvement initiatives, mainly through client satisfaction surveys. She also managed a complex care home for 10 adults with neurological disabilities.
Other than currently volunteering for the BC Office of the Seniors Advocate, Nilima also volunteers for the Canadian Association for Participatory Development (CAPD ), a non profit organisation, primarily working in Central and South America. Her work in Costa Rica, and Colombia involved co-presenting training workshops for physical and occupational therapy students at universities in these countries. On behalf of CAPD, she has also visited Belize to review outcomes of a CAPD funded program for the disabled Mayan children. Most recently, Nilima completed a quality improvement project of an NGO in Colombia.
Coming from a clinical background, I wanted to reach out and give back to the seniors living in residential care. My work experience in nursing homes has made me aware of the difficulties of living and working in long-term care. I want to give back what I can to make a difference in the hope that this project will result not only in enhancing the quality of residential care, but also for the staff that work there.